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Exchange Information


Exchange Policy:
We will gladly accept exchanges for store credit within
14 days of purchase with the original receipt, as long as:
•    All tags must be attached
•    Items unworn and in original condition
•    Packaged items are sealed.

- All panties and bodysuits are Final Sale.
- Sale and Clearance items are Final Sale.
- All international sales are Final.

If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange. You will be responsible for paying for your own shipping costs for returning your item.
To complete your return, please follow the instructions on the return form included in your purchase and send your item to:
Polina's Privé Fine Lingerie
724 S Broadway, Baltimore, Maryland 21231
Once your return is received and inspected, we will notify you via email that we have received your item.
The return will be processed within 7 days and then we will email you your credit note, to apply towards your next purchase.

Questions? email us